Focus Info
  In the event your municipality is served with a summons and complaint for any reason, there is a protocol you should follow. As with any claim, it is important that you act quickly and send or fax the information to the service center, overnight, to be processed. In the State of Michigan, for example, you have 21 days, after you have been served by mail, to present your response to the other party. Be aware, that if your entity does not respond to the summons and complaint in this timeframe, a default judgment can be entered against you.

After we have received your claim, we will process the information and it will then be turned over to the insurance carrier and assigned an adjuster. He or she will then draft a position letter indicating if your coverage will or will not apply.

For additional information regarding how to handle a lawsuit, please contact your customer service representative at 1-800-748-0554.

 
     
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